Comment Card Entries

The “AAG Score” is the “At a Glance” score, which gives you a quick overview of how the visit was. The first number is the total of the three service scores (blue on header row), the second is the total of the three food scores (green on header row), and the third is the total of the three visit scores (purple on header row). 15 is the max score you can get in a category, 3 is the worst. So, something like a 15/14/15 means we did great in all categories, while a 6/10/14 is bad service, OK food, and a good overall visit. Etc. It’s still good to look at the individual scores, but this is a quick way to see if someone’s visit was really bad. And the color of the box will turn orange if the overall score is particularly low.

Also if you hold your mouse over the column headers you’ll see the full name of each column, rather than just the abbreviation.

Service Food Visit
Date Order # AAG Score MK FR AT FD DR SS HS AT CL Comments
01/03/20 327757 15 / 15 / 15 5 5 5 5 5 5 5 5 5

Very attentive!

01/03/20 327731 15 / 15 / 15 5 5 5 5 5 5 5 5 5

Love Tyler!
Friendly and great!
and Welcoming! 🙂

01/03/20 327841 15 / 15 / 15 5 5 5 5 5 5 5 5 5

Awesome

01/03/20 327823 15 / 15 / 15 5 5 5 5 5 5 5 5 5

DA BOMB! <3

01/03/20 327765 15 / 12 / 15 5 5 5 3 5 4 5 5 5

Fries tasted old. End of batch. Not Fresh.

01/03/20 327746 15 / 13 / 14 5 5 5 4 5 4 4 5 5

Great server!

01/03/20 327782 3 / 3 / 3 1 1 1 1 1 1 1 1 1
01/03/20 3278082 10 / 15 / 15 5 5 5 5 5 5 5 5

Sydney was great! Food was great! Loved the experience! Thank you! from one server to another

01/03/20 3278081 10 / 15 / 15 5 5 5 5 5 5 5 5

Everything was great! Thank you 🙂

01/03/20 32770 15 / 15 / 15 5 5 5 5 5 5 5 5 5

We always have great service!

01/03/20 327770 15 / 15 / 15 5 5 5 5 5 5 5 5 5

Awesome Very nice

01/03/20 327770 13 / 12 / 12 4 5 4 4 4 4 4 4 4

Thumbs up!

01/03/20 181938 15 / 15 / 15 5 5 5 5 5 5 5 5 5

Meg was lovely!

01/03/20 327837 15 / 15 / 15 5 5 5 5 5 5 5 5 5
01/03/20 327762 14 / 13 / 15 5 5 4 4 5 4 5 5 5
01/03/20 327830 14 / 12 / 15 4 5 5 4 3 5 5 5 5

Thank you! Tristany was most courteous!

01/03/20 327551 15 / 14 / 12 5 5 5 5 5 4 3 4 5

More grapes in the kid fruit salad please! Per my three year old

01/03/20 327759 15 / 15 / 15 5 5 5 5 5 5 5 5 5

Server was attentive to our needs. Smiled with her greeting. Thanks

01/03/20 15 / 15 / 14 5 5 5 5 5 5 4 5 5

No host when we arrived.

01/03/20 15 / 15 / 15 5 5 5 5 5 5 5 5 5