Comment Card Entries
The “AAG Score” is the “At a Glance” score, which gives you a quick overview of how the visit was. The first number is the total of the three service scores (blue on header row), the second is the total of the three food scores (green on header row), and the third is the total of the three visit scores (purple on header row). 15 is the max score you can get in a category, 3 is the worst. So, something like a 15/14/15 means we did great in all categories, while a 6/10/14 is bad service, OK food, and a good overall visit. Etc. It’s still good to look at the individual scores, but this is a quick way to see if someone’s visit was really bad. And the color of the box will turn orange if the overall score is particularly low.
Also if you hold your mouse over the column headers you’ll see the full name of each column, rather than just the abbreviation.
| Service | Food | Visit | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Date | Order # | AAG Score | MK | FR | AT | FD | DR | SS | HS | AT | CL | Comments |
| 01/05/20 | 10 / 15 / 12 | 5 | 5 | 5 | 5 | 5 | 3 | 4 | 5 | |||
| 01/05/20 | 13 / 13 / 12 | 3 | 5 | 5 | 4 | 5 | 4 | 4 | 3 | 5 | ||
| 01/05/20 | 15 / 12 / 12 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 |
Good food but hamburger overcooked. No pink! A little too much dressing on the salad. |
|
| 01/05/20 | 10 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | |||
| 01/05/20 | 328140 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Enjoyed the food, drink, and friendliness of the waitress. |
| 01/05/20 | 628065 | 13 / 14 / 12 | 4 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | |
| 01/05/20 | 14 / 15 / 15 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | ||
| 01/05/20 | 328145 | 15 / 13 / 12 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 |
Was unsure what to order but the kitchen made exactly what I wanted! Thanks so much! Only thing that we disagree about the visit is that cleaning was going on while we we was eating our food around us. |
| 01/05/20 | 15 / 13 / 15 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 5 | 5 |
Josiah was a great server. |
|
| 01/05/20 | 328223 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
server was amazing! |
| 01/05/20 | 328289 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Thank you great service! |
| 01/05/20 | 328298 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | |
| 01/05/20 | 328315 | 15 / 10 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | ||
| 01/05/20 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Great meal and service! |
|
| 01/05/20 | 328314 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
everything was great! |
| 01/05/20 | 15 / 13 / 15 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 5 | ||
| 01/05/20 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | ||
| 01/05/20 | 328212 | 15 / 15 / 14 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 |
It was great; we will be back! Thank you! |
| 01/05/20 | 328500 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Kerri was amazing! God bless! |
| 01/05/20 | 328419 | 15 / 15 / 14 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | |
