Comment Card Entries
The “AAG Score” is the “At a Glance” score, which gives you a quick overview of how the visit was. The first number is the total of the three service scores (blue on header row), the second is the total of the three food scores (green on header row), and the third is the total of the three visit scores (purple on header row). 15 is the max score you can get in a category, 3 is the worst. So, something like a 15/14/15 means we did great in all categories, while a 6/10/14 is bad service, OK food, and a good overall visit. Etc. It’s still good to look at the individual scores, but this is a quick way to see if someone’s visit was really bad. And the color of the box will turn orange if the overall score is particularly low.
Also if you hold your mouse over the column headers you’ll see the full name of each column, rather than just the abbreviation.
| Service | Food | Visit | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Date | Order # | AAG Score | MK | FR | AT | FD | DR | SS | HS | AT | CL | Comments |
| 01/05/20 | 328373 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
our server was the best server we’ve ever had anywhere |
| 01/05/20 | 328431 | 15 / 10 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | ||
| 01/05/20 | 328494 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Kerri was an amazing server. She was very knowledgeable and super attentive. We will be back. |
| 01/05/20 | 328519 | 11 / 9 / 11 | 3 | 3 | 5 | 2 | 3 | 4 | 2 | 4 | 5 |
Server seemed very rushed @ beginning of our service. Thanks that the manager came out to talk about the disappointment w/ the food. |
| 01/05/20 | 15 / 14 / 14 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 5 |
Great food and service. Wait time for food a little long, but worth the wait. |
|
| 01/05/20 | 15 / 8 / 14 | 5 | 5 | 5 | 3 | 5 | 5 | 4 | 5 | |||
| 01/05/20 | 13 / 15 / 14 | 4 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 5 |
1. Have the fried goat cheese as an appetizer! Yum! |
|
| 01/05/20 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | ||
| 01/05/20 | 328724 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
We enjoyed to come for dinner. |
| 01/05/20 | 328691 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | |
| 01/05/20 | 328669 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
This was our first time visiting your restaurant. The ambience was wonderful and the food was delicious. We will spread the word and will be back to visit you again. Elisha was excellent! |
| 01/05/20 | 328669 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Keep on, keepin on!! (: Great experience, thank you! |
| 01/05/20 | 328635 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Spectacular food, service, and atmosphere. Thanks for a great experience! |
| 01/05/20 | 328617 | 15 / 14 / 15 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 |
Loved the crab grilled cheese. Just a little more crab please! Thanks! |
| 01/05/20 | 328606 | 15 / 13 / 15 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | |
| 01/05/20 | 328591 | 15 / 8 / 13 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | ||
| 01/05/20 | 328590-2 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | |
| 01/05/20 | 328590 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
great veggie wings! |
| 01/05/20 | 328574 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
our food, service, and waitree was beyond what i expected!! Love it! |
| 01/05/20 | 328574 | 15 / 15 / 15 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | |
